Need a few days to finalize your travel plans? Price Freeze lets you lock in your flight fare of a specific flight for a limited time for a small, non-refundable fee, protecting you from sudden price hikes. To complete a frozen booking, simply open the link in your confirmation email or head to My Trips in the eDreams app.
In this article...
-
- How Price Freeze benefits you
- How to freeze the price and book your flight
- Key requirements and rules
- What happens if flight prices or availability change?
-
How Price Freeze benefits you
We know coordinating trips takes time. Price Freeze gives you a risk-free window to finalize your plans without stressing about rising flight costs.
- Lock in prices for 3 or 7 days (depending on availability): Secure your fare while you check schedules with friends or family.
- Price protection up to €50 (or equivalent in your local currency): If the flight fare goes up during your freeze period, we cover the difference up to €50 (or equivalent in your local currency). For example, if the fare increases by €70, you only pay €20 more than your frozen price.
- Pay lower prices if they drop: If the flight price decreases during your 3-day window, you automatically get the lower fare at checkout
- No obligation to buy: If you decide not to book the flight, just let the freeze expire. You won’t be charged for the flight itself, you only lose the small initial price freeze fee you paid before.
How to freeze the price and book your flight
Getting started is simple. Just follow these steps to secure your fare:
- Select Price Freeze: Choose the Freeze now, book later option during your initial flight search. Add your details and pay the small fee to lock the price.
- Check your inbox: We'll immediately send you a confirmation email and SMS with your frozen price, the timeframe, and the exact expiration date.
- Book in the app: When you're ready to buy, use the link in your email or log into the eDreams app to finalize the booking. Make sure your app is configured on the same website where you purchased your Price Freeze.
Key requirements and rules
Keep these important details in mind before you freeze your fare:
- Available for everyone: Price Freeze is available to all our customers, not just Prime members, although Prime members get a special discounted price. However, it may not be offered on all routes or airlines.
- App-only redemption: You must complete your final flight booking strictly in the eDreams app.
- Flight fare only: The frozen price applies exclusively to the flight fare. Extra services like seat selection or baggage are not included in the frozen price
- No modifications: The freeze applies specifically to the exact flight, dates, routes, and passengers you originally selected.
What happens if flight prices or availability change?
If your flight status changes during the timeframe you selected, here is exactly what to expect:
- If the flight price goes up: you are protected up to €50 (or equivalent in your local currency). You only pay the difference if the hike exceeds this amount.
- If the flight price goes down: you automatically receive the new, lower fare at checkout.
- If the flight sells out or gets cancelled: we will automatically refund your initial Price Freeze fee to your original payment method. The refund timelines depend on your bank processing times.
- If you decide not to travel: your freeze expires automatically after the timeframe you selected. No further action is required, and your initial price freeze fee is simply not refunded.
Need more information? Check out the Price Freeze Terms and Conditions here.